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Channel: help.twitch.tv :: Current Issues and News
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Can't delete past broadcasts after clicking "save forever"

Well I've got some old past broadcasts that I got around to making highlights of and now I cannot delete them. I get the green downdrop notification saying broadcast deleted but if I leave and go back...

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Can't view streams whilst logged in because of video error?

Basically, when I'm logged out, all streams work fine. Then when I log in it says "failed to load video, please submit an error report.", even on streams that are offline.

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Call of Duty Ghosts. When can we start streaming the game?

I know some players will be getting Call of Duty Ghosts on Nov. 1 Will they be allowed to start streaming the game. If we can't start streaming until Nov. 5 what time will we be allowed to start...

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Channel Views not going up.

I have been streaming for the past week except for yesterday and my channel views are stuck. I know i should have more because i just gained 41 followers. Is this a bug and will fix itself or is there...

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Laggs on my Stream (not enough bandwidth?!)

Hi Twitch Team and Twitch Community, I'm having some real issues in the last few days, I started streaming in mid September, since my Community started growing really fast I also got really fast a good...

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Highlights and Past Broadcasts not working

Whenever I try to play a highlight/past broadcast on any twitch channel it doesn't load. Is there a way I could fix this? I use google chrome if that means anything.

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Videos Embedded On A Website with https

Hello TwitchTv Staff, I am the owner of cagclan.com and we want to embed our member's videos on our site, but by default now on firefox and chrome with all this insecure content features and all, if a...

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Streams not working when logged in or out

The twitch site works fine. I can browse through the games and streamers but the streams are all black and video fails to load. Also unable to connect to chat. Occasional adds appear but stream doesn't...

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Volume won't unmute after Ads end

I sometimes mute streams when something comes up. I've noticed that if I mute an ad and unmute after the Ad is over there will be no stream volume. If I refresh the page the volume returns. Not sure if...

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Stream Lagging for most Viewers

Hello, i have a problem which lasts for month now.. everytime (daily) when i stream my stream laggs badly for most of my viewers, the problem can be solved sometimes when my viewers refresh my stream...

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Twitch.tv not working from France

Twitch.tv doesn't seem to be working from France, sometimes the page will load basic text but that's all. This issue stretches to Twitch APP and JTV also. However it works fine through a VPN.

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People Unbanning themselves from chat and Viewers not updating?

Okay, Having a lovely stream today and some "DDoS"ers come around, Telling me what they will do to me and whatever else. I ban them, and time them out. literally seconds later, they say "Why you...

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PS4 Livestream

I've tried using the PS4 livestream here on twitch and recording roughly 2 hours of content. However I don't see the footage archived and I do have the option check off to automatically archived. Do...

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Stream goes live but screen stays black

As the title says, the stream says it's live but the screen stays black and neither can I hear anything. Video's and chat work fine. -FireFox 25.0 -Flash 11.9.900.117 (11.9 r900) Clearing cache didn't...

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Australian server?

I know this has been asked a few times and such but I was just wondering if there is going to be a server set up in Australia as Singapore and the other places I'm getting extremely high ping since I'm...

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Massive frame drops and lags - Only in the evenings

Hi, I am streaming since August 2013. As of late September and continuing still, I have severe frame drops during peak hours every evening between 18 and 22 GMT. My stream is at 720p/2000kbps, using...

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Middle mouse button to open stream not working

Today I noticed that using that middle mouse button to open a new tab but the stream is redirecting to http://www.twitch.tv/undefined (I am using Google Chrome on Windows 7). Left clicking the stream...

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Where are my Past Broadcasts?

A few days ago I did a livestream but after I had finished it didn't appear under Past Broadcasts. I know that recently Twitch removed the feature to automatically archive your broadcasts, but I had...

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PS4 "Invalid Platform Key"

Hi! I'm attempting to stream from my PS4, but when I try to log in I get an error message. Full message: "error bad request. status 400 message: invalid platform key provided" -- my sister in law also...

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PS4 Auto Archive

What are the qualifications for auto archiving streams from the PS4 built in service? I understand that the PS4 FAQ says it doesn't support archiving, but that is clearly not the case. Here are some...

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