My internet service is Verizon FIOS. I have the 25d/25u plan. Recently when viewing videos (mainly Xbox One broadcasts) the videos freeze constantly making them unwatchable. I get the same behavior whether I watch on the Xbox One, laptop or mobile phone. I am not sure what is the problem. Below is my tracert which I had to cancel due to many timeouts. Please help.
tracert live.twich.tv
Tracing route to live.twich.tv [199.9.250.76]
over a maximum of 30 hops:
1 3 ms 1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 7 ms 7 ms 6 ms L100.NWRKNJ-VFTTP-97.verizon-gni.net [98.109.75.
1]
3 12 ms 11 ms 11 ms G1-3-3-0.NWRKNJ-LCR-22.verizon-gni.net [130.81.3
2.72]
4 10 ms 12 ms 11 ms so-4-0-0-0.NWRK-BB-RTR2.verizon-gni.net [130.81.
22.64]
5 * * * Request timed out.
6 11 ms 12 ms 14 ms 2.ae0.XT2.NYC4.ALTER.NET [140.222.227.27]
7 18 ms 13 ms 14 ms TenGigE0-7-1-0.GW5.NYC4.ALTER.NET [152.63.17.66]
8 * 80 ms 73 ms teliasonera-gw.customer.alter.net [152.179.163.1
78]
9 28 ms 24 ms 22 ms nyk-bb2-link.telia.net [80.91.254.15]
10 76 ms 77 ms 76 ms nyk-b3-link.telia.net [80.239.147.138]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * ^C
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