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New message notification stuck

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Hello, for quite some time now my message notification is stuck at "1" it doesn't increase with new one it does not decrease if I read all of them... A solution posted in an over one year old thread (http://help.twitch.tv/customer/portal/questions/1053372-no-messages-in-inbox-but-sidebar-shows-one ) to mark all unread and read again did not help at all. Please help and thanks in advance, Wizzzzard

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