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Banned; but I don't know why?

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Okay, so recently, August 13, 2014, my account was, or I think at least, banned. I don't know if it is an IP ban or an account ban, I say this because I am still able to access channels and what not; but if I try to get to a channel through a link or something; it says I've been blocked. I haven't done anything wrong; or that I know of at least. It worries me the most because I've made subscription purchases and I with the ban it seems like Twitch has stolen my money. I've emailed them already so I hope I can get this resolved. Do you guys know of anything I can do?

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