I am from Philippines and my ISP is PLDT. Its been a month now since I cant watch streams in your website. At first, i thought it was only due to the APCN cables being broken but after they have declared that it was fixed and fully restored problems still persists. I also did a lot of your google survey forms providing information but I decided to bring it up here. Before this problem occur, I used to watch livestreams with the highest quality possible. I also have read some related issues with mine and did every possible work around people gave. Still, Im having troubles with it. Here is my traceroute to live.twitch.tv. Hope you could help
Tracing route to live.twitch.tv [199.9.248.215]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.1.1
2 13 ms 11 ms 12 ms 112.207.0.1.pldt.net [112.207.0.1]
3 17 ms 18 ms 16 ms 122.2.135.9.pldt.net [122.2.135.9]
4 18 ms 18 ms 19 ms 210.213.135.65.static.pldt.net [210.213.135.65]
5 28 ms 16 ms 16 ms 210.213.133.49.static.pldt.net [210.213.133.49]
6 140 ms 149 ms 162 ms sea-b1-link.telia.net [80.239.132.109]
7 162 ms 160 ms 161 ms sjo-bb1-link.telia.net [80.91.253.17]
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
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